Action GM of Bainbridge receives 2021 CarGurus Top Rated Dealer Award for Excellence in Customer Experience

BAINBRIDGE, Georgia – March 16, 2021 – Action GM of Bainbridge today announced that it has received the honor of being named a 2021 CarGurus Top Rated Dealer. The CarGurus Top Rated Dealer awards are given to car dealerships that have a 4.5-star average rating or higher and at least five verified customer reviews submitted on the CarGurus platform in the last year. CarGurus uses verified dealership ratings along with other factors like pricing analytics to help shoppers search for a great deal on a vehicle.

“We are thrilled to recognize Action GM of Bainbridge as a 2021 Top Rated Dealer,” said Sam Zales, President and COO at CarGurus. “CarGurus is known as the leader for trust and transparency in car shopping, and we are proud to honor all of the dealerships that reflect the same values. The Top-Rated Dealer program gives dealerships like Action GM of Bainbridge the opportunity to showcase their customer service excellence, and we applaud their high standards.”

“At Action GM of Bainbridge, providing excellent customer service is central to our business, and we are honored to be named a CarGurus Top Rated Dealer in 2021,” said Ted Hines, Pre-Owned Manager. “We’re committed to maintaining and developing trusted relationships with both our current and future customers, and we will strive to provide this same level of excellence in the years to come.”

CarGurus invites shoppers to review and rate dealerships with whom they have interacted during their car shopping experience on the CarGurus platform. Dealer ratings and reviews are visible to the public on the site, and they are also factored in the algorithm that CarGurus uses to rank search results for shoppers.

About CarGurus

Founded in 2006, CarGurus (Nasdaq: CARG) is a global, online automotive marketplace connecting buyers and sellers of new and used cars. The Company uses proprietary technology, search algorithms and data analytics to bring trust and transparency to the automotive search experience and help users find great deals from top-rated dealers. CarGurus is the most visited automotive shopping site in the U.S. (source: Comscore Media Metrix® Multi-Platform, Automotive – Information/Resources, Total Audience, Q4 2020, U.S. (Competitive set includes: CarGurus.com, Autotrader.com,

Cars.com, TrueCar.com)). In addition to the United States, CarGurus operates online marketplaces under the CarGurus brand in Canada and the United Kingdom. In the United States and the United Kingdom, CarGurus also operates the Autolist and PistonHeads online marketplaces, respectively, as independent brands. CarGurus also holds a majority stake in CarOffer, an instant trade digital wholesale platform based in Plano, Texas. To learn more about CarGurus, visit www.cargurus.com.

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